Privacy Policy

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Introduction

Car Capital Servicing, LLC ("Car Capital," "we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website or use our services, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Information We Collect

We collect several types of information from and about users of our website and services, including:

Personal Information: This includes your name, postal address, email address, telephone number, and any other identifier by which you may be contacted online or offline.
Business Information: Information about your dealership, including name, address, monthly sales volume, and other business-related data.
Usage Information: Details of your visits to our website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the website.
Device Information: Information about your computer and internet connection, including your IP address, operating system, and browser type.

How We Collect Your Information

We collect information:

Directly from you when you provide it to us, such as when you fill out forms on our website.
Automatically as you navigate through the site, which may include usage details, IP addresses, and information collected through cookies and other tracking technologies.
From third parties, for example, our business partners or service providers.

How We Use Your Information

We use information that we collect about you or that you provide to us:

To present our website and its contents to you.
To provide you with information, products, or services that you request from us.
To fulfill any other purpose for which you provide it.
To provide you with notices about your account/subscription, including expiration and renewal notices.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
To notify you about changes to our website or any products or services we offer or provide through it.
To improve our website, products or services, marketing, or customer relationships and experiences.
In any other way we may describe when you provide the information.
For any other purpose with your consent.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide:

To our subsidiaries and affiliates.
To contractors, service providers, and other third parties we use to support our business.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Car Capital's assets.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.
With your consent.
To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce or apply our terms of use and other agreements.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Car Capital, our customers, or others.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk.

Your Choices About Our Collection, Use, and Disclosure of Your Information

We strive to provide you with choices regarding the personal information you provide to us. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the website home page. The date the privacy policy was last revised is identified at the bottom of the page.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

Car Capital Servicing, LLC
1301 Municipal Way, Suite 100
Grapevine, TX 76051
Email: [email protected]
Phone: 1-844-350-4455

Last Updated: March 16, 2025

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